Privacy Policy

NexRide Services Inc. ("Company," "We," "Us," or "Our") is committed to protecting the privacy of our customers and website users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our transportation services, website, and related applications. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide: We may collect personal information you provide to us when making reservations, such as your name, contact information, payment details, and travel preferences.

1.2. Usage Information: We collect information related to your use of our website and services, including IP addresses, device information, and browsing activity. This information helps us improve our services and provide a better user experience.

1.3. Location Information: We may collect your location information when you use our mobile app or website to request transportation services. This allows us to provide you with accurate pickup and drop-off services.

1.4. Communication: We may collect and store communication with us, including emails, chat messages, or customer support interactions for quality assurance and record-keeping purposes.

2. Use of Information

2.1. We use the collected information for the following purposes: a. To provide transportation services and fulfill reservations. b. To communicate with you regarding your reservations, updates, and customer support. c. To improve and personalize your experience with our services. d. To maintain the security of our systems and protect against fraud and unauthorized access. e. To comply with legal obligations and respond to legal requests.

3. Disclosure of Information

3.1. We may share your personal information with: a. Drivers: We share your name, contact information, and pickup/drop-off locations with our drivers to provide transportation services. b. Service Providers: We may share information with third-party service providers who assist us in delivering services, such as payment processing or data analysis. c. Legal Compliance: We may disclose information to comply with applicable laws, regulations, or governmental requests.

4. Data Security

4.1. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

4.2. While we take reasonable precautions, no data transmission or storage system is entirely secure. We cannot guarantee the security of your information.

5. Cookies and Tracking Technologies

5.1. Our website may use cookies and similar tracking technologies to improve the user experience. You can manage cookie preferences in your browser settings.

6. Third-Party Links

6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

7. Children's Privacy

7.1. Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices. The revised Privacy Policy will be posted on our website with an updated effective date.

9. Contact Us

9.1. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

NexRide Services Inc.

info@nexride.ca

(800) 892-6352 or (438) 228-0620

By using our services and visiting our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.